Privacy Policy

At Quento, we take your privacy seriously. This policy explains how we collect, use, and protect your information.

1. Information We Collect

We collect information you provide directly (name, email, company details), usage data (features used, login times), and device information (browser type, IP address). We use cookies for authentication and preferences. When you accept optional analytics cookies, we use Google Analytics to understand how our service is used.

2. How We Use Your Information

We use your information to provide and improve our service, send transactional emails, provide customer support, and ensure security. We do not sell your personal information to third parties.

3. AI Processing

When you use AI features, your invoice data may be sent to third-party AI services (OpenAI, Anthropic) for processing. These services have their own privacy policies. We do not store AI conversation history.

4. Information Sharing

We only share information with service providers necessary to operate Quento (hosting, payment processing). If you accept analytics cookies, we use Google Analytics which may collect anonymized usage data. All providers are contractually bound to protect your data. We do not sell data to advertisers or third parties.

5. Data Security

We use industry-standard encryption (TLS/SSL) for data in transit and at rest. We conduct regular security audits and maintain backups. We follow GDPR and RODO compliance standards.

6. Your Rights

You have the right to access, correct, or delete your data. You can export all your data in JSON format. You can opt out of marketing emails. Contact us to exercise these rights.

7. Cookies

We use two types of cookies: (1) Essential cookies - required for authentication and core functionality, these cannot be disabled. (2) Analytics cookies (Google Analytics) - optional cookies to understand usage patterns and improve our service. You control analytics cookies through the cookie consent banner. Google Analytics anonymizes IP addresses for GDPR compliance. Learn more at https://policies.google.com/privacy

8. Changes to Policy

We may update this privacy policy. We will notify you of significant changes via email. The updated date appears at the top of this policy.

9. Contact

For privacy questions or to exercise your rights, contact us at support@quento.app